Returns Policy

We do not have to give a refund if you change your mind about a purchase — so please choose carefully.
If the product you have bought is faulty, we will provide a remedy as required by the Consumer Guarantees Act.
Consumer Protection helpline 0508 426 678 (0508 4 CONSUMER) www.consumerprotection.govt.nz

Can I return my order?

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Do you accept change of mind returns?

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When can I return an item that I am not happy with?

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What condition must the items be in to be accepted for return?

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How can I show proof of purchase?

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What items are not eligible for a return?

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How do you deal with faulty returns under the Guarantees act?

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How does a Laybuy return work?

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How do I return an item?

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